Watchmaking

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FAQ

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  • Is free shipping supported? What countries do you ship to?
    Is free shipping supported? What countries do you ship to?
    We offer free shipping worldwide, using international express services such as FedEx or DHL, and deliver quickly to most countries and regions including the United States, Canada, Europe, Southeast Asia, etc.
  • Do I need to pay customs duties or import taxes?

    All our orders support tax-free services, and most countries do not need to pay additional customs duties. If the policies of individual regions change, we will also notify you in advance or assist in handling them.

  • I am not satisfied with the watch, can I return it?

    Of course you can. We promise free returns and exchanges for 365 days. No matter the size, style or other reasons, as long as the original packaging is intact, you can contact us to apply for return and exchange service.

  • How long does it take to ship? How many days does it take to receive?

    Orders are shipped within 24 hours and the shipping time is approximately 5-9 business days (may vary slightly depending on the country). We will provide a trackable logistics tracking number.

  • What payment methods are supported? Is it safe?

    We support mainstream payment methods such as PayPal, Visa, MasterCard, Apple Pay, etc. The payment process is fully encrypted to ensure the security of your account and information.

  • Do you provide after-sales service or repair guarantee?

    Yes, we provide 365 days official warranty for all watches. If there is any non-human problem, we will repair or replace it for free. Customer satisfaction is our first standard.

  • Worldwide Delivery

  • Safe Payment

  • Buyer Protection

  • 24 Hours

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